International Charter Expo

Info Yachtmaster

HANDSHAKE INFO & TIPS

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use handshake more efficiently

Handshake software is made for the participants of ICE in order to allow them arranging meetings in advance and to have better time management. Organizing meetings in advance allows participants to get to know with whom, when and were they are going to meet. Read information and tips that we have prepared for you and be ready for ICE’22!

1. Check the list of already registered participants

Explore the registered companies and decide who you want to meet with. Once Handshake opens, send them a meeting request before sending meeting requests to others. That way your chances of getting a meeting with them are higher as they still have many available meeting slots. As new companies register, they will also appear in Handshake – so check your Handshake account on a daily basis. To make this easier, we recommend you bookmark your account on your devices.

 

2. When Handshake opens fill in your profile properly

This includes personal and company profile. Fill in your bio, position in the company, photo and contact info. Do not forget to upload your logo of your company in the company profile section. It will help other businesses find you when filtering and searching for you. You will be more visible.

3. There are two ways to arrange meetings

First, choose the time slot you want to have your meeting. Click on the time slot and then Handshake shows you available business representatives available at that specific time slot. Alternatively, you can choose the business representative you want to meet with by clicking on the orange plus sign at the bottom right corner of your screen. The software then shows you the free time slots you both have in common, so you can set up a meeting then. Check out the guidelines to familiarize yourself with both ways.

 

4. Meetings last 30 minutes

Each meeting is 30 minutes long. Use this time efficiently, prepare the questions you need in advance to make sure you get everything you need from your meeting. It will be easy for you to forget the time and have a longer meeting, but keep in mind that your next meeting is waiting for you. Try to keep your meetings strictly to schedule, and use lunch, coffee breaks, dinner and parties to mingle more with the people you need more time with. 

 

5. Accounts open

 

The minimum number of profiles for a participating company is one, however we suggest you to open an account for each of your business representatives to be more efficient. Note that each participant can have up to 18 meetings per day. That is 54 meeting per person in all three expo days!

 

 

New suppliers are here to meet you and make business deals at ICE’21

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new suppliers at ice'21

At ICE’21 there are many new suppliers that decided to participate. They recognized the business opportunities they get with meeting their new and old partners, as well as making new business deals.

Here are the new suppliers that are joining ICE this April.

NauSYS™ – Croatia

nausys new supplier

They are an online booking system based on a web application concept that has become one of the most relevant systems on the market. They reached a respectable number of partners worldwide. 

NauSYS™ counts around 5500 yachts from 420 fleets, and over 4800 agencies. In addition, their numbers are constantly growing each day. 

At least 50% of all agency bookings are made directly through NauSYS™ and around 1500 agencies log in daily to search the database. With low flat cost per month and no commission charged by NauSYS™, as well as a completely free of charge agency portal, their goal is to provide the best possible solution for their partners.

Charter Manager App – Slovenia

charter manager app new supplier

Make your communication with your clients even better with Charter Manager App. The app is available on computers, as well as smartphones, tables etc. and can be used by charter offices, personnel and clients.  

Keep your check in/out procedure more organized and manageable. Clients can easily use the check-in system and charter companies can track their remarks and solve issues if needed.

ANOSAN YACHT DISINFECTION® – Germany

anosan new suppliers

New product by ecabiotec is what you need to keep your boats clean and eco-friendly. ANOSAN® Eco is a disinfectant without any toxic substances that helps you save health and time. During the disinfection there is no need for protective wear and work onboard isn’t interrupted.

ANOSAN® Aqua will keep your water germ and virus free which is extremely important in the current world situation. 1 liter of ANOSAN® Acqua purifies 1000 liters of clean drinking water and protects the environment. The use of plastic waste is reduced as you can drink water from the tanks – no need to buy many water bottles!

Atlantis Global Management Information Systems – Turkey

Atlantis Global Management Information Systems new suppliers

ATLANTIS Global Management Information Systems is a company that specializes and related software projects and systems for yachting business, boats for all categories and for all uses, marina’s and all about maritime tourism. Our brands and products are:

Fleet Operation Management Control System, Best business ERP – CRM Software platform for manage fleets. e-yacht.eu Booking portal offering online and real time worldwide booking engine for yachts. Yachts4Sales.com is online marketplace B2C & B2B for second hand boats for sale. ebookmarinas.com is an open portal to find all available berthing places and to make online reservations for boat owners and managers.

Ditas Consulting – Croatia

ditas consulting new suppliers

The need for digitalization in the yachting industry has become apparent with the COVID-19 pandemic shaking the world. Ditas Consulting helps you analyze and improve your marketing situation in order to get new clients. Ditas Consulting uses their knowledge of the tourism sector and combines it with the newest IT technologies to help you create new opportunities in sales and marketing.

Charter Itinerary – Switzerland

charter itinerary new suppliers

Make creative, premium itineraries for you clients and give them the best experience with you company. Itineraries can be created in minutes and include destination photos and descriptions, interactive maps, points of interest etc. Charter Itinerary will be launched mid-May. Make sure you don’t miss the chance to meet with Charter Itinerary team.

Viewhoo Yacht Manuals – Austria 

viewhoo viewing solutions new suppliers

  Viewhoo Yacht Manuals offer you and your clients the ability to make 3D manuals of your boats and other spaces you want to showcase. You can add photos, text, videos and you can add info points wherever you desire. You can choose small, medium or large packages and there are only three steps to receive your 3D Manual.

To see a list of all participants at ICE’21 click here.

Why you should participate at digital ICE’21?

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ICE'21

ICE’21 is closer every day and there are plenty of reasons why you should participate (save money & time, participate from the comfort of your home/office…). If you are still not sure whether you should register for the only major international yacht charter event this spring, we are giving you some reasons to do so!

Find out the latest news for your CLIENTS – keep them informed

It is important to keep your clients and partners updated. For example, fleet operators in Croatia are getting a Stay Safe in Croatia label of safety this summer. Do you know what this means? Greece is planning to open their borders to tourists on the 14th of May. What if this does not happen, what happens to your client’s bookings? That’s why you should participate at ICE’21, to find out the latest information from your partners!

Find out the latest news for your BUSINESS – keep yourself informed

Don’t forget that you will be able to watch several 30-minute product/service presentations from our Premium partners and join their Q&A. You will hear everything you need to know from booking systems, insurance companies, online platforms etc.

Handshake, our matchmaking software is getting better working hours

Last year you could have meetings via Handshake from 8:00 CET to 20:00 CET during working days and weekend. At ICE’21 you can have meetings from 8:00 CET to 17:00 CET, and it is held during the week – Tuesday, Wednesday and Thursday!

Loyalty discount for the next ICE

If you take part at ICE’21 in April, you will get a loyalty discount for the next ICE. It doesn’t matter if it will be held digitally or physically and if you are a visitor or exhibitor. Don’t miss this opportunity to secure this big discount later in the year. This year returning exhibitors and visitors get 50% discount for ICE’21. 

New charter agencies, suppliers & booking system

At ICE’20 there were more than 200 participating companies and 112 booths. This year, that number will be even bigger with new companies coming to present themselves. The list of new companies which are registered for ICE’21 will be published soon.

Check out the video from Croatia’s TV show Novi Milenij about ICE’20 and see how ICE’21 will look like. Also, have a read of the Icebreaker article about ICE’20. This might help you make your decision too!

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ice'21

Digital ICE’20 entered Best Virtual Event 2020 awards

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In 2020, virtual events became more important than ever. It was the only way to bring people from all over the world together. Staying connected in the yacht charter industry is one of the most important things for it to function. Because of that, ICE’20 became a digital event.

We tried to make ICE’20 the best it could be in these uncertain times, and we did. Our efforts and determination helped ICE’20 enter the Best Virtual Event 2020 awards category by the Virtual Events Institute.

The Virtual Events Institute is a platform whose mission is to inspire and educate the community to create virtual and hybrid events. It provides a place to discuss the quickly evolving topics around virtual and hybrid events. Additionally, VEI offers high-level summits, market insights, community networking, certification training and awards.

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Why is ICE’20 an entrant for Best Virtual Event 2020?

The use of technologies needed for successful digital events was what enabled ICE’20’s nomination. The layout of digital booths and halls exactly represented those from the physical event in Vienna. This is what awaits you at ICE’21 too! See demo. 

Our partners had their own booths with TV’s and virtual brochure racks where business representatives could download all needed materials and brochures. Moreover, personalized 2D real-life looking avatars greeted visitors as well! Screen-sharing was also possible during video one-on-one meetings, so our partners could have the best experience. 

Handshake, our matchmaking software gave ICE participants the possibility to prearrange meetings with other businesses. As a result, they used their time in the most efficient way. All the pre-arranged meetings in Handshake were connected with the ICE’20 digital platform. Each meeting at ICE’20 started automatically, and ended automatically after 30 minutes. It was very user friendly as representatives only needed to accept the meetings for them to start. 

Several premium suppliers had the chance to present their products or services to all ICE participants during 30-minute presentations. There were a few dedicated time slots when no one could have meetings and were invited to join the presentations and take part in Q&A.

Together we connected more than 300 participants from more than 35 countries. All of the used technologies await you this Spring too, so go to our official website and register for an even better digital ICE’21!

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Why ICE went digital?

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Hall 1 ICE'20

When the COVID-19 pandemic stopped the world, the yachting industry was put on hold as well. Businesses could not meet; boat shows were cancelled one after the other, and the future was uncertain. That is why ICE, the biggest B2B yacht charter expo in the world went digital.  It was the only logical and safe solution. ICE’20 digital was well accepted, as more than 300 business representatives from more than 35 countries took part. Many ICE partners requested a new digital event in April, just before the season begins.

Of course, the success of digital ICE’20 was not guaranteed, and people had their doubts as it was something completely new and unknown. However, doing our best to connect fleet operators, suppliers, and brokers from all over the world, our team made it work. Our partners were very happy with the overall event and the meetings they had. 

“This is not the first year we have been participating in ICE, but for the first time in an online format. I would like to say that the effectiveness of the negotiations was almost the same as ICE’19 in Vienna. This is incredibly interesting and useful for our business. Thank you for bringing us together and making our communication better. It is very important for us to feel that we are not alone in this field and there are hundreds of great companies that are going through this difficult year with us and making the yacht charter industry even better!” – Max Terbov, Sea Radar, Estonia

“Great digital experience by ICE! The event was a success, and it gave us the opportunity to meet industry professionals and attend interesting presentations, in an efficient way. Our company will definitely attend again!” – Andreas Georgatsos, Cavo Yachting, Greece

See what ICE’20 looked like from our partners’ perspectives

What did ICE’20 look like?

ICE’20 featured seven halls with 112 digital booths where businesses could present themselves and visit other businesses and new partners. Demo of the halls can be seen here. Digital booths looked like real-life booths, with TVs, brochure racks for e-brochures, and 2D avatars. With this set-up and possibility to prearrange meetings with the Handshake matchmaking software, time was used more efficiently. Without the hassle of travelling and booking accommodation, businesses save both time and money. As a bonus, they hold meetings from the comfort of their home or office.

“Being able to meet with my present and potential partners without traveling to a different continent saves a lot of time and effort while delivering the same results”. – Silvia Vlakancic, Anchor & Wine, U.S.A

We had some technical issues which happened the first day of the expo, after worldwide Amazon Web Services crashed for a few hours, and ICE team was on full support helping businesses manage to connect with other solutions. This year technical issues will be non-existent, as servers will also be backed up.

Apart from 30-minute B2B meetings, several premium suppliers had the opportunity to present their products/services to all ICE participants during 30-minute presentations. No one could have meetings during these time slots, and many businesses who attended the presentations were very active in the Q&A. Businesses needed to discuss some topics as well and give their opinions. 

ice'20 statistics

At ICE’20 there were more than 300 participants, from more than 35 countries, who held more than 3,500 meetings. We hope we will see you again this year in an even bigger number, so we can connect the yachting industry digitally once again before summer begins.

This year we turned the impossible into the possible! – Tatjana, Adria 4 Deluxe, Germany

Want to meet with new and old business partners? Register here.

 

Business in the yacht charter industry left without boat shows

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Cancelled boat shows blog

Why boat shows are a must

Boat shows around the world have been cancelled for almost a year now. The largest and most important boat shows in the yacht charter industry such as Boot Dusseldorf, Austrian Boat Show in Tulln, Cannes Festival and many more have all been cancelled. As a result, businesses in the yacht charter industry had no physical place to meet in person. Meeting with business partners is crucial for the success of yacht charters, brokers, agencies, shipyards, and other suppliers.  Everyone knows that going to boat shows is a must. Introducing your new brand, presenting products and services, meeting old partners and new ones, learning about the novelties for the upcoming season and in general networking with the whole industry.

What do businesses lose without boat shows?

Not only do businesses in the yacht charter industry meet, they also make very important purchases and client bookings. The Multihull Boat Show in Le Grande Motte, France, is important for those who are keen to order the first slots of a new catamaran model and those who build their multihull fleets. At Boot Dusseldorf charters can see and walk-through new boats and purchase the newest models for their fleet. The Austrian Boat Show is the perfect place for charters to make direct bookings with Austrian guests. Businesses in the yacht charter industry are now in huge losses as one of their main channels of communication and sales is closed – no one knows for how long.

What awaits yacht charters and agencies?

All these boat shows together make up for more than 30 days per year where businesses could have met: a grand total of more than 4000 exhibitors and 450,000 visitors from over 100 countries. In these uncertain times, every piece of new information, each new business partner and booking is more important than ever. It is uncertain of how the charter season 2021 will unfold. Early bookings which were a very big and important part of yacht charter and agency bookings are still very rare today. Everyone is waiting to see what will happen. If borders do open during the summer, we can expect many last-minute bookings with very high discounts. Completely opposite of how all other charter seasons were until know. Will the majority of yacht charters, agencies and brokers in the yacht charter industry survive, we can only wait and see.


Virtual Avatars – How to add personal touch on digital Expo?

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Do you want to see yourself in a virtual world? Virtual event platforms with avatars give us the opportunity to be in a real-life situation and exploring different experiences during the digital expo. Avatars have become more interesting by professionals who use that kind of extras in different virtual business events or meetings. They can give you realistic professional environment during the event.

What is a virtual avatar?

A virtual avatar is a graphic image that represents a person in a virtual world, and it’s becoming increasingly more common to use online avatars to recreate real situations in business meetings.

Meet with Premium Plus suppliers at digital expo – ICE’20

At ICE’20 you will be able to meet with everyone digitally and still have a personal touch with future partners. When you come to the digital booth you will see what they offer and the avatar that is standing next to the info desk.  Premium Plus suppliers already made digital booths with avatars and they are waiting to meet you. 

What is International Charter Expo?

International Charter Expo every year connects fleet operators, brokers and suppliers across the globe. During three days of expo participants will be able to have up to 72 meetings with future business partners.

Check full list of participants here.

Meet yacht charter suppliers in a different way

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webinar online presentation

This November, the biggest booking systems such as MMK Booking Manager from Croatia and YachtSys from Germany, shipyards from Italy, Germany, and Poland, as well as one software company from Cyprus will present their services in a new and interesting way to yacht charters from all over the world. So how will they do that? They will present their products through a 30-minute webinar slot to all companies from all around the globe.

Present your company in a B2B environment

Webinar or web seminar is a live online conference or presentation. They are generally interactive, with participants getting information, asking questions, and discussing in real-time.

Many companies use webinars as a way to connect with new business partners, demonstrate expertise, and build brand authority. Generally, webinars work best for B2B companies who want to share their expertise.

Communication is the key

Communication is one of the most challenging aspects of dealing with international partners. The challenge is even bigger when partner companies use different languages. That is why ICE participants will be able to communicate with shipyards and booking systems by asking questions after online presentations.

Who will present at ICE’20?

MMK SYSTEMS – BOOKING MANAGER SYSTEM is the world’s leading software and online booking solution for charter fleets and agencies. If you want to know the numbers – MMK has 3,000 active agents, around 350 agency websites that offer online booking through MMK where they have 720 charter fleets and over 9,000 vessels.

As a yacht charter company or a broker agency you can also meet with YACHTSYS – the online reservation system and booking manager software for boat charter companies. With this supplier, Charter Brokers (agencies) and Fleet Managers (providers) can administrate boat rentals in a responsive web app from smartphones. Their goal is to boost your online sales with mobile optimized charter widgets or the Yacht Charter Data API with data of 5,000 yachts.

Delphia Yachts is the largest builder of sailing yachts in Poland. In 2018 they become a member of the Beneteau Group, focuses more on the production of motor yachts. The production volume is approx. 174 of sailing boats and over 689 motorboats a year. Delphia cooperates with brands such as Beneteau, Jeanneau, Fourwinns, Glastron, JBoats, le Boat.

BAVARIA YACHTS is one of the most modern manufacturers of sailing yachts, motorboats, and catamarans worldwide.  Four production lines, each 125 meters long, a carpenter’s workshop where the entirety of the yacht is constructed, two halls to manufacture hulls and decks, are accommodated on a large surface measuring 200,000 square meters. At ICE’20 they will talk about „Challenges in Boat Design for Charter Yachts“.

BoatPilot is a solution for charter companies is based on the BoatGod module, which is a full-fledged yachting computer. It allows to collect, process, analyze, and deliver data from the boat system, both through the NMEA interface and additional sensors.

Master Yachting is a partner for new and used Yachts, Yacht Investment as well as Yacht Charter. With more than 300 sold Lagoon catamarans, Master Yachting is Europe’s most successful Lagoon-Distributor since 2015 and the largest Lagoon dealer worldwide since 2019. They also represent Beneteau Sail and Beneteau Motor, Monte Carlo, Aquila Power Catamarans, and Frauscher Boote. At ICE’20 you can listen to their webinar on the topic “Overview of Yacht Market”.

What is International Charter Expo?

International Charter Expo every year connects more than 300 participants across the globe. During three days of expo fleet operators, brokers and suppliers will be able to have up to 72 meetings with future business partners.

Check full list of participants here.

Start your registration and join us at ICE’20!

Get ready for your first digital event!

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ICE

Digital events are not complicated. All you need to do is read the information about the event and prepare yourself for the digital meetings. So, what do you need to know before ICE’20 starts?

We prepared the first steps for ICE’20 so you can have all the information in one place. From the phase of preparation and starting the digital expo to the phase of having online meetings presenting your company in the digital environment.

STEP 1:  The phase of preparation and prearranging meetings

On October 12th you will get access to the Handshake software.  Handshake is a matchmaking software for arranging digital meetings at ICE’20. As soon as you get to Handshake you will be able to fill in your personal and company profile, and then book meetings with business partners. Have in mind that the meetings will be maximum 30 minutes. We advise you to book as much as possible prior to the event.

STEP 2: Getting the unique link for visiting ICE

Three weeks before ICE you will receive an e-mail with a unique link to the event. After entering your e-mail which you will use for Handshake, you will get a password that you can use only on one device. In case of changing a device (mobile, tablet, laptop), you will get a new log-in password for the second device. 

Be smart when you decide which device you will use. We suggest that you use only a laptop or tablet at ICE’20. That way you can navigate the event easily and see brochures and videos at digital booths. A laptop or tablet will be enough for your digital adventure , and you can always open Handshake on a smartphone so you can always see your meeting schedule.

STEP 3: Starting the Digital ICE

As you already know, ICE Conference will start one day before the expo on November 25, 2020. 
When ICE starts, you will receive a notification by e-mail.

Click on your unique link and start the new digital adventure. Go through the halls and digital booths, get to know your partners, and get ready for meetings. Check sound, camera, background!

Few minutes before the meeting, you will have a pop – up button that will let you know about your next meeting. As soon as you click it, it will bring you infront of the booth you have a meeting with. 

You will have a timer to remind you how many minutes you have left. Don’t worry if you decide that you need more time. You can book another meeting with the same person during ICE.

What all great suppliers have in common?

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yacht supplier

Whether they build ships or provide sails for them, suppliers play a key role in the global yacht charter business. Judging by the list of participants at the International Charter Expo in 2019, most of the suppliers are software developers and providers of yachting equipment. However, there are more and more insurance and leasing companies as well as providers of digital services such as marketing and sales.

What all great suppliers have in common? 

Did you know that Fleet Operators at ICE have 10,000 vessels waiting to be equipped for the next season? Well…  that fact connects suppliers from all over the world who will participate in the first digital B2B event in the yacht charter industry. It is the only event where in three days supplier companies can present their business to more than 1,500 new business partners. 

“As participants since the first ICE, we are more than satisfied with the organization. We can save a lot of time and money and the number of meetings during the three days of the expo and the outcome in the follow-up period after ICE is just great.” – Jens Biermann, YachtSyS

Connect with the big ones

If you are looking for reliable partners, ICE is the place where you can connect to the biggest suppliers in the global yacht charter industry. 

Meet Booking Systems

MMK SYSTEMS – BOOKING MANAGER SYSTEM is one of them. They are the world’s leading software and online booking solution for charter fleets and agencies. If you want to know the numbers – MMK has 3,000 active agents, around 350 agency websites that offer online booking through MMK where they have 720 charter fleets and over 9,000 vessels.

As a yacht charter company or a broker agency you can also meet with YACHTSYS – the online reservation system and booking manager software for boat charter companies. With this supplier, Charter Brokers (agencies) and Fleet Managers (providers) can administrate boat rentals in responsive web app from smartphones. Their goal is to boost your online sales with mobile optimized charter widgets or the Yacht Charter Data API with data of 5,000 yachts.

Meet Shipyards

The Delphia shipyard is the largest builder of sailing yachts in Poland. In 2018 they become a member of the Beneteau Group, focuses more on the production of motor yachts. The production volume is approx. 174 of sailing boats and over 689 motorboats a year.  Delphia cooperates with brands such as Beneteau, Jeanneau, Fourwinns, Glastron, JBoats, le Boat.

Do you want to connect to worldwide suppliers? Click here to register for ICE’20!

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